Shipping and Ordering

Shipping:

CAMTEK will ship your order by your preferred choice at your cost, goods in stock will usually be shipped within 24-48 hours , orders that required manufacture or modification of an item will require 2-14 days. We will maintain a high level of effort to ship your purchase to you ASAP, but cannot and will not be held responsible for late arrival of orders due to shipping delays.

Shipping Costs

Aus Post Express Courier: $16.50  0-3kg of goods (1-3 days, O/night.

Aus Post Standard Freight: $10.00/5kg of goods (2-4 days).

International orders are via DHL express: $120/5kg and $20/5kg there after.

 

 

Payment

Camtek Accepts all Major credit cards via our online shopping cart.

Camtek also accepts payments via paypal through our store.

Alternately you can ring or email an order through and we can give you the relevant bank account information for electronic funds transfer. 

Insurance:

If you want insurance, please let us know so we can request insurance on your behalf. International and local shipping insurance is at your cost and at your request only.

Price Matching:

CAMTEK will beat our competitors pricing for items purchased locally under normal retail conditions. This system works by us matching any competitors price on any product we sell and then further reducing the price by 10% of the difference. To take advantage of this, we will require the competitors price in writing (brochure, web site, quote, etc.) and that the item is the same or extremely similar make.

Refund Policy

PLEASE CHOOSE CAREFULLY . We do not give refunds just because you change your mind. In situations where we accept refunds there will be a restocking fee of AU$25 or 10%, whichever is greater.

A store credit may be available with full credit less shipping.

PROOF OF PURCHASE IS REQUIRED AND GOODS AND PACKAGING SHOULD BE IN ORIGINAL CONDITION .

 

Warranty:

CAMTEK warranty period is 12 months for all products (batteries are not covered). We will honor the warranty on each item during the period with the least possible inconvenience to the user.

To return an item under warranty, please return to place of purchase with current invoice.

Please note that items showing signs of damage may not be replaced and any item without a current CAMTEK invoice will not be accepted.

 

Government approval

We sell all our products legally in Australia (except goods marked Export only), some may not be approved for use in certain situations, you should seek legal advice in your local area for the specific product required.

 

Legal Responsibilities

Camtek Surveillance Products Pty Ltd sells items that may be illegal to use in your area. We offer these products for sale on the basis that the customer abides by his/her local regulations. Camtek Surveillance Products Pty Ltd does not accept any liability whatsoever for any injury, loss or damage sustained by the buyer however arising. Camtek Surveillance Products Pty Ltd makes no representations concerning the making, transmission or recording of video and/or audio signals of others without their knowledge and/or consent. We encourage everyone to check and comply with all applicable local, state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies.

 

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