At Camtek we deal with all types of people in the community.
Our clients include.
Below are some testimonials from various clients who have bought a wide variety of products from drain cameras to CCTV systems.
Ahoy there Rob & Clem,
Scout Outdoor Centre has recently had the pleasure of Camtek Surveillance Products installing a new CCTV system within our retail business. The whole process from organising a quote, choosing an appropriate system, implementation of the system and staff training was executed in a timely professional manner, backed up with outstanding customer service and value for money products.
Rob and Clem
I just need to let you know the HD Camera that you sold me Wednesday 4th to assist to catch my staff member suspected of thieving from my residents has done its job. Brilliant result, I got her on Thursday Morning---- that will be the last time she thieves from the elderly!!! (well at least on my watch). The cops will charge her with theft through breach of trust and throw in the vulnerability of the victims. No jail sentence unfortunately and my residents certainly won’t get there money back but she will never work with the vulnerable again.
As for the equipment the clarity of both film and audio are great and once practiced (being an amateur) it is very easy to use. Thumbs up for your relatively new addition to your stock. Best $300 I spent and thank you for setting time/date for me.
Kind regards (it made my day!!!!)
Hi There, my name is Chris and I work for an IT Company in Bowen, Queensland called ADITS. We deal with various computing environments for consumers, education and business. http://www.adits.com.au/
I had to talk to Rob today while on a job at Bowen Hire in Bowen, Queensland. I just wanted to say that the service was great and after quite a big week of dealing with rude support techs from other companies at various jobs, it was nice to talk to someone that was polite, genuinely wanted to help and knew what they were talking about.
We don’t have too many security camera jobs come in, however we will be sure to contact you when one does. We have had to use some of the IP Camera setups at businesses around Bowen and they were a bit of a nightmare compared to how simple the Bowen Hire setup was. It’s nice when things just work.
Once again, appreciate the help and will contact you with Security Camera enquiries in the future.
We've been dealing with Camtek for five years now and have numerous pipe inspection cameras and accessories in operation. Whenever we have a problem, either with a new employee not knowing how to use the unit or a breakdown Rob and the team at Camtek are always there to help.
The best thing about buying from Camtek is the customer service, they've never had my unit longer than four days for repairs. When we have deadlines to meet this quick turn around is essential. I have friends who have to wait weeks for the same repair jobs which isn't acceptable.
Would highly recommend (and have recommended) Camtek to anyone who needs a good reliable Pipe Inspection Camera with great after sales service.
Brett, Purple Plumbing, Chatswood, NSW Ph:0400 115 250
I've been in the plumbing industry for 23 years in South Australia and after purchasing several unreliable pipe inspection cameras from dubious overseas suppliers who offer no after sales service i was delighted to find a local supplier of top quality pipe inspection cameras here in Klemzig, South Australia.
Rob and his team at CAMTEK were able to supply my business with a state of the art pipe inspection camera that has worked faultlessly for over 14 months to date "You would not believe the punishment this unit has endured" Thank you Rob.
John Talbot Plumbing St Georges SA
"My investment in Camtek's Surveillance Products camera package has been a positive investment, dramatically improving profit results because stock and staff can be closely monitored, problems can be quickly identified and resolved.
Andrew Tieste, Smithfield Glass
Hello Rob, just a quick line to thank you for your speedy repair job on our 120 meter Pipe Inspection Camera, I now realize that your cameras are tough but driving over the camera head with a 6 tonne Forklift truck may have been pushing the units endurance barriers LOL. We were impressed by your service and attitude.
Allan Barwell, MINDRIILL Kalgoolie WA.
"We had a previous surveillance system installation that wasn't up to scratch and was not working. After numerous calls to various security companies we spent $100's on call out fees. Not only did they not fix the problem they quoted us on a new system which was over priced and way over our budget.
We rang Rob from Camtek he recommended and installed compatible products that could be added to fix and enhance the existing system. He also fine tuned the existing components to bring our system to a stage of optimum performance and saved us thousands!!!!!
We would highly recommend Rob from Camtek Surveillance Products to anyone."
Peter, Adelaide CBD
"I feel that my security products must be of premium quality. The reliable high resolution package from Camtek Surveillance Products provides me with piece of mind.
I can now log onto my DVR (via the internet) from work to check on my wife and kids at home, its great."
Terry, Bourke SA
Urrbrea Secondary College has recently had the pleasure of Camtek Surveillance Products installing our new CCTV system. The service and professionalism displayed by all its employees was outstanding . From the moment they were asked to quote on the project we know they were the company that would get the business.
Camtek Surveillance Products have been able to deliver everything they were asked for and within budget. The quality of equipment and service was second to none. Camtek Surveillance Products provided training for all staff and they have been able to support us during the first couple of months with the new system.
I would have no hesitation in recommending Camtek Surveillance Products to anyone thinking of installing a new security system.
Kym Emmins, Urrbrea High School
After perusing the Internet for what seemed like an eternity in an attempt to find a reliable drain inspection camera I came across CAMTEK a South Australian Company who not only gave me an excellent deal they provided fantastic back up service ensuring my purchase was a profitable tool for my business. Thank you.
Phillip McQuade Horsham Victoria.
"I received my order today. I am very impressed with your company. The merchandise was exactly what I needed, and it was exactly as ordered. I had a quote from a local company for a 4 camera system (with installation) that was almost $6000.00. The equipment you sold me is better in everyway than what I was quoted locally. I saved over $4000, and got a much better system.
Ryan Royer, Darwin
I would like to thank Rob from Camtek Surveillance Products for helping me choose the right system. I'm very pleased with the 4 camera DVR system. I purchased two systems, one for each store, and networked them together. I can see what's going on from any of my computers whether at home, work, or on my laptop when I'm away.
Daniel Stephens, Perth
We were looking for a custom system for our rifle range so we rang Camtek and spoke to Rob. I told him our requirements and within one month we had a prototype to test out in the field. The system done more than what we asked with extra features at no extra cost. The finished unit was handed over by the due date and its fantastic.
We would highly recommend Camtek to any company who wants to think outside the box when it comes to cctv.
Mark, Government Organisation (classified)
All is good with the hardware; I picked it up yesterday, and it is working well. I tried it out on some known sources, and went well. It also picked up some images from a frequency that I didn't expect.
Anyway, I just wanted to feedback and thank you for going the extra mile, and making sure that what can be a very impersonal process (e-commerce) had a personal dimension, where someone cared on the other end! You all understand what makes customers happy!
I needed a wireless system for two cameras. I bought a Swan System and was very disapointed with the quality and interferance with the cameras. I spoke with Rob from Camtek and he custom designed two wireless camera systems for me. He expalined the difference between the system i bought and the products he has. Each transmitter was housed in a neat weatherproof enclosure, he programmed the transmitter and receiver channels so all i had to do was connect 240v to the units.
I was blown away with the quality of both the camera and the transmitter, i have a camera on my front porch. The unit is transmitting 30M to the receiver on the other side of my house (through walls etc) with out a flicker of interferance!!!! The difference between the Swan System i bought and the cameras Camtek supplied me is like comparing an 60's tv to a new HD Plamsa!!
Rob Lucas, Athelstone
Rob, Package arrived this afternoon and in good order. I must say im extremely impressed with the camera and especially the sturdy case. Im also impressed with your communication regarding the tracking number. Would highly recommend camtek to anyone looking for an affordable, reliable inspection camera. Its good to know you stock spare parts for your items also, which gives us piece of mind.
Cant emphasize enough how impressed i am!
Ken Duggan, Duggan Plumbing
After getting a couple of over priced quotes from locksmiths and electricains in my area, a friend recommended Camtek to me. Rob was great, he explained to me that if i could run the cables for the cameras myself then i could save allot of $$ doing a DIY install. Camtek had some great CCTV packages to choose from with simple plug and play connections. Rob assured me that if i had any problems he was just a phone call away, which gave me more confidence. I ended up buying a four camera package for my cafe, i installed the system with no problems. Rob even told my son how to connect the system to the internet so we can view and watch recorded footage from home.
I was very impressed with the quality of the cameras, the system and the customer service. I knew that i got excellent value for money when a publican friend of mine paid me a visit. He was blown away with the quality, he said that my CCTV system was better that the one at his pub which he paid ten times the price for only a year before!!!
Would highly recommend(and have recommended) Camtek to anyone looking for a simple easy to use CCTV system with outstanding customer service.
Mark Markovic, Classic Cafe Virginia, SA
Just wanted to say thank you again for your phone call today.
I must admit we deal with a lot of companies of all fields, but you are up there with your customer service.
You always reply to my emails promptly and try to help where possible. I would like to let you know it is greatly appreciated in this day and age where most people are out for themselves. BTW the pipe inspection camera you sent us works brilliantly, we use it everyday and dont know what we would do without it.
Helen Whitehead, Spots Away Pipe Cleaning, Auckland, New Zealand, Ph: 0011 64 9263 9030
Customers: If you have been happy with our products and service and would like to submit a testimonial, we would love to hear from you!
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